NEWS

Notice Issue with UC Purchase (Updated)

2024-01-22

 2024-01-22

[UPDATE: 01/02]


Dear BATTLEGROUNDS MOBILE INDIA fans,


We realised that some of you might still be facing this issue so we wanted to share a comprehensive update on the matter.


While we are pleased to announce that the problem has already been resolved for the majority of players, we understand that some of you may still be experiencing inconveniences. Please be assured that we are fully committed to addressing the on-going issue with UC purchase and ensuring a seamless gaming experience for everyone.


We kindly ask for your patience as our development team continues to work diligently to fix this issue for all players.


We deeply appreciate your unwavering support and understanding.


Regards,
KRAFTON



Dear BATTLEGROUNDS MOBILE INDIA fans,


We understand some of you have faced issues purchasing UC in BGMI and in order to address the on-going issue we have implemented a fix.



Next Steps:


1) Re-login to the Google account which made the actual purchase
2) Re-login to the other social account which actually receive the UC(or prime)
  • Make sure you relogin to the BGMI App
  • This requires a game restart


  • We apologize for the inconvenience caused and thank you for your continued support!

Regards,
KRAFTON
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